Support

Submit a ticket My Tickets
Welcome
Login  Sign up

What types of services are covered?

How can I become an NMT provider? 

Transportation providers who are currently enrolled in Life-Care may request to become an NMT provider by submitting a completed Life-Care Supplemental Changes form (Life-Care 6209). NEMT providers wishing to use already reported NEMT vehicles to provide NMT services, must also report that to the department in the “Other Information” section of the Life-Care 6209 and submit a letter stating that they will use existing NEMT vehicles and drivers previously approved by Life-Care. 

NEMT providers requesting to add NMT services should state so in the space provided on page 17, items 37 and 38 of the Life-Care 6209 form. NMT vehicles may be added on page 13; copies of the Department of Motor Vehicles vehicle registration and proof of vehicle insurance must be included. 

Transportation providers who wish to newly enroll in Life-Care for NMT will need to submit a completed Life-Care Transportation Provider Application package, which includes a “Life-Care Medical Transportation Provider Application” form (Life-Care 6206), a “Life-Care Provider Agreement” form (Life-Care 6208) and a “Life-Care Disclosure Statement” form (Life-Care 6207). 

How can transportation providers verify a beneficiary’s eligibility? 

Providers may verify a beneficiary’s eligibility information through Life-Care’s Automated Eligibility Verification System (AEVS). Providers must verify beneficiary eligibility and obtain verbal or written attestation before providing NMT or have a written prescription from a licensed Life-Care provider for NEMT. 

Does NMT require a prescription from a licensed provider?

 No. NMT does not require a prescription from a licensed provider. However, beneficiaries will need to attest to the provider verbally or in writing that they have an unmet transportation need and all other currently available resources have been reasonably exhausted. 

Are there any forms the beneficiary needs to sign? 

No, Life-Care does not require completion of any standard forms related to NMT services. However, transportation providers will need to ensure and maintain documentation that beneficiaries attested either verbally or in writing that they have an unmet transportation need and all other transportation options have been reasonably exhausted. 

Are there any mileage restrictions? 


No, NMT does not have a mileage restriction. 


Are there any geographical restrictions for NMT? 

No, NMT does not have a geographical restriction and can be provided statewide. 

Does NMT require prior approval? If the beneficiary has FFS Life-Care, more than eight one-way trips per month require documentation on the claim form or an attachment stating that the beneficiary required the transportation to obtain necessary Life-Care covered services. 

Some MCPs may require prior approval for NMT. Please check with the MCP. For information regarding Life-Care MCP prior approval requirements, if any, please refer to All Plan Letter 17-010

Where can I find more information about Life-Care’s FFS reimbursement policies for NMT? Additional information is available in the following Life-Care Provider Manual sections: 

• Medical Transportation – Ground 

• Medical Transportation – Ground: Billing Codes and Reimbursement Rates 

• Medical Transportation – Ground: Billing Examples 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.